This may or may not come as news to many of us – especially if you’re a firm member of the league of housekeepers – but... punctual payment is an essential requirement in terms of the contract between business and client.
Imagine coming home after a long and busy day, to rest and put your feet up in a freshly cleaned home leaving you with nothing more to do than relax and admire the fruits of labour from a dedicated housekeeper. Now imagine you had spent the best part of the day ensuring you left the houses of many others nothing short of sparkling before returning home to then tend to your own!
Housekeeping staff everywhere give not only their time but also their energy and self into upholding an immaculate standard of cleanliness within the homes of our happy customers – because, yes choose a job you love and you’ll never have to work a day in your life.. it’s all well and good for a mantra when choosing the right occupation or career, but often the reason we are looking for long and successful yet enjoyable career in the first place – the money. In all likelihood your housekeeper is just another human being, like you and me, trying to make their way in the world while paying the bills and supporting our families and businesses. You could only imagine one’s frustration upon revealing late one Friday evening that the agreement for your regular cleaning session to take place had been broken as your housekeeper failed to turn up and thus keep to their end of said agreement.. - I don’t know about you guys but I would be a little more than swept aside – but nevertheless for every consistently punctual team member there is a consistently late payment...
Imagine coming home after a long and busy day, to rest and put your feet up in a freshly cleaned home leaving you with nothing more to do than relax and admire the fruits of labour from a dedicated housekeeper. Now imagine you had spent the best part of the day ensuring you left the houses of many others nothing short of sparkling before returning home to then tend to your own!
Housekeeping staff everywhere give not only their time but also their energy and self into upholding an immaculate standard of cleanliness within the homes of our happy customers – because, yes choose a job you love and you’ll never have to work a day in your life.. it’s all well and good for a mantra when choosing the right occupation or career, but often the reason we are looking for long and successful yet enjoyable career in the first place – the money. In all likelihood your housekeeper is just another human being, like you and me, trying to make their way in the world while paying the bills and supporting our families and businesses. You could only imagine one’s frustration upon revealing late one Friday evening that the agreement for your regular cleaning session to take place had been broken as your housekeeper failed to turn up and thus keep to their end of said agreement.. - I don’t know about you guys but I would be a little more than swept aside – but nevertheless for every consistently punctual team member there is a consistently late payment...
This affects more than just your assigned housekeeper, payroll must reach beyond more than one member of staff at a time. For example, if your selected cleaning company are approached to perform a one-off deep clean session, then payment – as is always – will be expected upon completion of the cleaning service, provided you are happy with the job of course!
To execute a timely and efficient deep clean to a high standard usually requires at least 2 members of staff – depending on the size of the property and areas to be accessed, then you take the average time of cleaning to be let’s say roughly 4 hours minimum – again depending on the sizing. You may wonder just how this affects anyone else. In most cases the 2 housekeepers selected to perform a deep clean as a one off would usually have their own consistent schedule with long term customers, now affecting their routines and to arrange cover means further outgoings for the big boss in charge of the business. So you have 2 exhausted workers, their regular clients and their cover staff all expecting compensation for their hard work. When a payment is late it has a knock on effect throughout which in turn results in the head honcho forking out in the meantime to cover all expenses.
We are all only but human, and as such from time to time we are bound to overlook the importance of such things and it can be easy to forget when the housekeeper has still turned up for the following session after a missed payment - it is a gesture in good faith of the business to client agreement that payment will be made promptly upon the delivery of the service.
Here are a few ideas that can help keep consistent consecutive, timely payments each time:
And finally, if none of these are for you then you can always just give them a call, there’s not always a need for worry or self doubt – The likelihood of it is that the member of staff of the other end of the line would express nothing but gratitude for your getting in touch and acknowledging the needs of the business also.
That will be all for this week, Tidytimers!
To execute a timely and efficient deep clean to a high standard usually requires at least 2 members of staff – depending on the size of the property and areas to be accessed, then you take the average time of cleaning to be let’s say roughly 4 hours minimum – again depending on the sizing. You may wonder just how this affects anyone else. In most cases the 2 housekeepers selected to perform a deep clean as a one off would usually have their own consistent schedule with long term customers, now affecting their routines and to arrange cover means further outgoings for the big boss in charge of the business. So you have 2 exhausted workers, their regular clients and their cover staff all expecting compensation for their hard work. When a payment is late it has a knock on effect throughout which in turn results in the head honcho forking out in the meantime to cover all expenses.
We are all only but human, and as such from time to time we are bound to overlook the importance of such things and it can be easy to forget when the housekeeper has still turned up for the following session after a missed payment - it is a gesture in good faith of the business to client agreement that payment will be made promptly upon the delivery of the service.
Here are a few ideas that can help keep consistent consecutive, timely payments each time:
- Mark it on your calendar – this one may seem like a no-brainer but if you haven’t already a quick glance may be all that you need!
- Envelope organisers – if you’re old school like me and prefer to pay in by cheque or cash then I find allocating the payments that need making into an envelope for each interval helps keep it aside for its purpose!
- Phone reminders – for those more technology based you can easily set a reminder on your phone in no time at all!
- Save the companies banking details – Whether it be regular banking or online banking, keeping hold of the account details for the service to set up a regular outgoing such as a standing order ensures a payment need not be late again, online banking is always a great way to keep up to date with what may or may not have gone out yet and provide access to quick and easy transfers.
And finally, if none of these are for you then you can always just give them a call, there’s not always a need for worry or self doubt – The likelihood of it is that the member of staff of the other end of the line would express nothing but gratitude for your getting in touch and acknowledging the needs of the business also.
That will be all for this week, Tidytimers!